TERMS OF USE
Effective for Teemas Restaurant website, online ordering & reservations.
Welcome to Teemas Restaurant. By using our website, placing an order, booking a reservation, or engaging with any of our online services, you agree to the Terms of Use outlined below. These terms are designed to keep everything clear, fair, and easy to understand.
1. About Our Service
Teemas Restaurant offers:
online food orders (website + WhatsApp),
table bookings and reservations,
secure online payments,
a customer loyalty program,
general restaurant information and support.
All services provided on this website are owned and managed by Teemas Restaurant.
2. Ordering & Payments
Orders can be placed directly through the website or via WhatsApp.
Payments are made securely online through approved payment partners.
An order is confirmed only after payment has been successfully completed.
Prices are displayed clearly and may change without prior notice based on availability or market conditions.
3. Delivery & Pickup
Delivery times may vary based on location, traffic, and order volume.
Customers are responsible for providing accurate addresses and contact details.
Once an order is dispatched or collected, Teemas Restaurant is no longer responsible for delays caused by external factors beyond our control.
4. Reservations & Bookings
Reservations are made through our booking system (e.g., Biodux) or via WhatsApp.
A reservation is confirmed only after you receive a confirmation message/email.
Teemas Restaurant reserves the right to adjust seating based on availability or unforeseen events.
Late arrivals may lead to a shortened dining time or cancellation during busy hours.
5. Refunds & Cancellations
Once food has been prepared or dispatched, refunds are not guaranteed.
Refunds may be considered only in cases of:
duplicate payments,
unavailable menu items,
verified order errors on our side.
Reservation cancellations should be made as early as possible.
No-shows may affect future bookings.
6. Use of Our Website
You agree not to:
misuse or attempt to disrupt the website,
copy, redistribute, or use our content without permission,
engage in fraudulent orders or false reservations.
All content on this website — menu, images, branding, text, and features — is the property of Teemas Restaurant.
7. Customer Accounts
If you create an account on our website:
Keep your login details secure.
You are responsible for all actions under your account.
Teemas Restaurant may disable or suspend accounts involved in misuse or suspicious activity.
8. Social Media & WhatsApp Communication
By contacting us on WhatsApp or social platforms, you agree to receive order updates, reservation details, and customer support messages.
9. Loyalty Program
Loyalty rewards are earned based on eligible purchases.
Points, rewards, or benefits cannot be exchanged for cash.
Teemas Restaurant may adjust or update the loyalty program when necessary.
10. Changes to These Terms
Teemas Restaurant may update these Terms of Use at any time. You will be informed through our website when major changes occur.
11. Contact Information
For questions, support, or concerns:
Teemas Restaurant
🏠 Locations:
– 11 Ejuan, Okuru Road, Off Peter Odili Road, Trans Amadi
– 76 Stadium Road, Port Harcourt
– Uniport (Dept. of Tourism & Hospitality Management)
📞 080231 6063
📩 teemascateringservices@gmail.com